AudioEye alternatives, and what AudioEye costs

AudioEye, Inc. is a US company that sells website accessibility software by subscription. It is listed on the Nasdaq (AEYE) and has its head office in Tucson, Arizona. It sells through website builders and agencies (its annual report names Duda), resellers, its own online marketplace and a sales team.

Its core product is a line of code you add to your site. The script loads on every page, applies automated fixes in the shopper's browser, watches the site for new issues and adds a help desk button. AudioEye's 2025 annual report describes the fixes as working “without fundamental changes to the website architecture”. The same report says “automation alone cannot fix all accessibility issues”, which is why its higher plans add expert testing and custom fixes.

AudioEye does not publish prices. As of October 2026, its pricing page showed three plans with buttons to get started or talk to an expert, and a cost calculator for doing the work yourself. Here is what each plan includes, in AudioEye's words.

Software directories show starting prices for AudioEye, but those numbers do not come from AudioEye and may be out of date. Price usually depends on your traffic, the number of domains and the plan, so ask for a written quote that names all three, and the renewal price.

Two lines on the pricing page matter most. The automated plan “does not include expert testing for remaining issues”. And the legal protection needs a managed package. If you are comparing AudioEye with the other big widget vendors, our accessiBe vs UserWay vs AudioEye comparison puts the three side by side.

AudioEye has no app on the Shopify App Store. As of October 2026 its listing said “This app is not currently available on the Shopify App Store.” Its help centre gives manual steps instead: in Shopify admin, go to Online Store, Themes, choose Edit code, open layout/theme.liquid and paste the AudioEye site code on a new line just above the closing </body> tag.

That works, but it has three side effects store owners should know about:

• It does not run in checkout. AudioEye's help centre says Shopify does not allow third-party scripts in secure checkout. Checkout is Shopify's own code, so that part is up to Shopify.
• Theme updates can drop it. The code lives in one theme. If you switch themes or install a new version of your theme, you have to paste it again.
• Removing it is manual. Cancelling the plan does not remove the code. Search theme.liquid for “audioeye” on a copy of your theme, delete the script, preview, then publish.

People who search for an “AudioEye lawsuit” usually mean one of two things: cases AudioEye brought, or whether stores that use it still get sued. Here is what primary sources show.

• AudioEye and accessiBe (2020 to 2022). AudioEye sued accessiBe in Texas federal court in 2020 and again in 2021, mainly over patents (the 2020 case later moved to New York). accessiBe sued AudioEye in Delaware in June 2022. On October 24, 2022 the two announced a global settlement, and all three cases were dismissed without prejudice, according to AudioEye's annual report for 2022.
• AudioEye and Adrian Roselli (2023 to 2024). AudioEye sued Roselli, an accessibility consultant who had criticized its product, in New York state court (Erie County) in 2023. Roselli reported in January 2024 that AudioEye dropped the suit as part of a settlement with confidential terms.
• Stores that use widgets. A widget does not stop a lawsuit about the barriers in your store. EcomBack counted 3,948 ADA website suits in 2025, and 24.9% of them named sites that already had an accessibility widget installed. That figure covers all widget vendors, not AudioEye alone.

We found no FTC order against AudioEye as of October 2026. The well-known FTC case in this market is against accessiBe; our guide to the accessiBe FTC settlement explains what it says.

The right alternative depends on why you are leaving. Some stores want a cheaper widget. Most want the problems in the store fixed, so they stop depending on a script. These are the real options for a Shopify store.

Prices for accessiBe and UserWay are from their Shopify App Store listings as of October 2026 and can change. For a wider list of apps, including alt text tools and scanners, see our guide to Shopify accessibility apps. If you are also weighing accessiBe, our accessiBe alternatives guide covers the same choice from that side.

The honest point: no option in this table does the whole job alone. Software finds and fixes part of the problems. Deque's 2021 study of its own audits found automated tests caught about 57% of issues by volume. The rest needs a person with a keyboard and a screen reader.

Use these with AudioEye or any alternative. Ask for the answers in writing.

1. Does the fix change my theme files, or is it applied by a script in the browser?
2. What happens to the fixes if I cancel? Do they stay in my store?
3. Which WCAG 2.2 AA criteria does your automation not cover, and who handles those?
4. Does a person test with a screen reader and a keyboard? On which pages?
5. What does the price depend on (page views, domains, term), and what is the renewal price?
6. If you offer legal protection, what are the limits, and what does it not cover?

A good vendor answers plainly. Be wary of any answer that promises an outcome, such as “fully compliant” or “lawsuit-proof”. In 2025 the FTC barred accessiBe from claiming its automated products can make any website WCAG compliant without evidence.

Before you switch, find out what the script was covering up. You do not need a developer for these checks.

For a fuller list, use our free ADA website checklist for online stores. When you are ready to remove the script, fix the biggest problems first so shoppers are not left worse off.

• Leaving the script in the theme. Cancelling the plan does not remove the code from theme.liquid. Check every theme you have published.
• Swapping one widget for another and stopping there. The barriers in the theme stay the same.
• Keeping an old accessibility statement. If your statement names AudioEye or says the store is compliant, rewrite it. Our accessibility statement generator writes an honest one.
• Forgetting the apps. Reviews, pop-ups, chat and size guide apps add their own code. Test them too.
• Trusting a score. A high automated score can still hide a cart you cannot use with a keyboard.