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ADA website lawsuits: numbers, trends and settlements (2026)

How many website accessibility suits are filed, where, against which stores and what they cost. Every number on this page names its source, and the sources are listed at the end.

Reviewed by Misha Gavura, founder of Inclusely. Last reviewed . Written by the Inclusely team at EVDEV, Toronto. Not legal advice.

ADA website lawsuits are rising again. Seyfarth Shaw counted 3,117 website accessibility suits in US federal court in 2025, up 27% on 2024. Counts that add state courts are higher: UsableNet found more than 5,000.

Most of these suits target online stores, and in the first half of 2026 almost half named a Shopify store (EcomBack). Most settle privately, so there is no reliable public average settlement amount.

How many ADA website lawsuits are filed each year?

federal website accessibility suits in 2025, up 27%
3,117
Seyfarth Shaw, March 25, 2026
ADA website suits in 2025, up 23.84%
3,948
EcomBack, 2025 annual report
digital accessibility suits in 2025, federal and state
5,000+
UsableNet 2025 year-end report

Seyfarth Shaw, a law firm that defends these cases, has counted federal website suits since 2017. Its count is the longest running series, so it is the best way to see the trend. Website cases were 36% of all 8,667 federal ADA Title III suits in 2025, up from 28% in 2024.

Website accessibility lawsuits in US federal court by year (Seyfarth Shaw)
YearFederal website suitsChange on the year before
2017814First year counted
20182,258Up 177%
20192,256About the same
20202,523Up 12%
20212,895Up 15%
20223,255Up 12% (the peak)
20232,794Down 14%
20242,452Down 12%
20253,117Up 27%

The 2025 rise of 665 cases took the count back close to the 2022 peak of 3,255. Seyfarth puts part of it down to new plaintiff law firms and notes that these suits are easy to file because the plaintiff “don't even need to leave their homes” (March 25, 2026).

Why the lawsuit counts differ

Three trackers publish numbers that the press repeats. They count different things, so their totals never match. Use one tracker at a time, and do not add them up.

What each lawsuit tracker counts
TrackerWhat it counts2025 total
Seyfarth Shaw (law firm)Federal court only. Keyword search of Courthouse News data, then a manual review.3,117
EcomBack (research site)ADA website suits, with a breakdown by state, platform, industry, law firm and plaintiff.3,948
UsableNet (accessibility vendor)Federal and state courts. Websites, mobile apps and video.More than 5,000

None of them counts demand letters (a letter from a law firm asking for money before any suit is filed). Letters are believed to be far more common than suits, but nobody publishes a reliable count, so we do not give one.

Where website accessibility lawsuits are filed

A suit can be filed in any state where a court can hear a case against you, and that can include states you ship to. So where your business is based matters less than where the busy plaintiff firms work.

Website accessibility lawsuits by state in 2025, two trackers
StateFederal court (Seyfarth)All tracked (EcomBack)
New York1,0211,108
Florida961950
California4787
Illinois585576
Minnesota162160
Pennsylvania137101
Missouri8685

California shows why the two columns differ. Federal courts there had only 4 new website suits in 2025, because the ADA gives no damages and federal courts in California have held that online-only businesses are not covered by the ADA. Plaintiffs file in state court instead, under the Unruh Act. Read more in our guide to the Unruh Act and online stores.

New York was the busiest federal venue for years, peaking at 2,560 federal website suits in 2022. Our page on New York ADA website lawsuits explains why, and why filings there are moving to state court.

Who gets sued for website accessibility

Mostly online stores and restaurants, of every size. UsableNet found that 69% of digital accessibility suits in the first half of 2025 were against e-commerce sites, and that only 36% of businesses sued had more than $25 million in annual revenue (August 4, 2025).

ADA website lawsuits in 2025 by industry (EcomBack)
IndustrySuits in 2025Share
Restaurants, food and drink1,36834.65%
Fashion, clothing and apparel1,02525.96%
Beauty and personal care3178.03%
Furniture, lighting and home3037.67%
Health and medical2837.17%
ADA website lawsuits in 2025 by platform (EcomBack)
PlatformSuits in 2025Share
Custom-coded sites1,36234.50%
Shopify stores1,31833.38%
WordPress sites80820.47%

A small number of firms file most suits

EcomBack found that 16 law firms filed 90.35% of the 3,948 suits in 2025, and the top five filed 60.21%. The same names come back again and again: 33 plaintiffs filed half of all 2025 suits. The busiest, working with Manning Law, filed 241.

This is why Shopify stores are targeted so often. Many stores use the same themes and the same apps, so the same barrier shows up on thousands of sites. A firm that finds it once can find it again quickly.

ADA lawsuit settlement amounts: what is public

Most website suits settle early and in private, so the amounts are not published. Be careful with any page that quotes a precise average: we have not found one backed by data. Here is what is public.

The ADA itself pays no damages to the person who sues

Under Title III, a private plaintiff can get an order to fix the barrier and attorney's fees, but no money damages (42 U.S.C. sections 12188 and 12205). In practice, a settlement pays the plaintiff's lawyer fees and, where state law allows damages, a payment to the plaintiff.

State laws add money

  • California's Unruh Act: at least $4,000 for each offence, plus fees (Civil Code section 52).
  • New York: compensatory damages under the state and city human rights laws, punitive damages under the city law, and a $100 to $500 penalty per violation under Civil Rights Law section 40-d. See New York's state and city laws.

Some cases have public amounts

When the Justice Department brings a Title III case, a court can order a civil penalty of up to $118,225 for a first violation and $236,451 for a later one (28 CFR 85.5, for penalties assessed after July 3, 2025). Court-approved settlements and consent decrees are also public. A few website cases with published amounts:

Website accessibility cases with public money terms
CaseMoney termsOther terms
H&R Block (consent decree, D. Mass., entered March 25, 2014)$22,500 to each of two individuals ($45,000) and a $55,000 civil penalty.Website and online tax tool to meet WCAG 2.0 A and AA by January 1, 2015. Five-year term.
Target (class settlement, N.D. Cal., August 2008)$6 million placed in a fund for claims by a California class.Website improvements, with the National Federation of the Blind testing the site for three years.
Fashion Nova (proposed class settlement, N.D. Cal.)$2.43 million for a California class, capped at $4,000 per household, and $2.52 million in fees.In February 2026 the Justice Department urged the court to reject it as giving too little real access.

Private settlements: estimates only

Accessible.org, an accessibility consultancy, wrote in April 2024 that website settlements “usually range between $5,000 and $20,000”, based on what clients and defence lawyers told it. Treat that as one practitioner's estimate, not a statistic.

The settlement is rarely the whole cost. You also pay your own lawyer and the work to fix the site, and settlements often require audits, training and a deadline to meet a WCAG level, as the H&R Block decree did. A settlement also binds only the person who sued. If the barriers stay, the next firm can sue over the same problems.

What a website accessibility complaint usually says

Most complaints follow a template. A blind or low-vision plaintiff says they tried to buy something with a screen reader (software that reads the page aloud) and could not. In Jones v. Moscot.com (S.D.N.Y.), the claims were missing alt text, hidden elements, badly formatted lists, pop-ups that were not announced, unclear labels, mouse-only functions and broken links. On a Shopify store, here is where each one usually lives.

Barriers named in complaints and where to fix them in Shopify
BarrierWhere it usually comes fromWhere to fix it
Images with no alt textProduct photos and banner imagesProducts, choose a product, click the image, Add alt text
Size or colour options a screen reader cannot readThe theme's variant pickerTheme code, or ask the theme developer
Buttons with no nameIcon-only cart, search, close and slider arrowsTheme code (add a visible or hidden label)
Pop-ups that trap or ignore the keyboardNewsletter, discount and age-check appsOnline Store, Themes, Edit theme, App embeds
Low contrast textTheme colour settings, sale prices, text over imagesOnline Store, Themes, Edit theme, Theme settings, Colors
Mouse-only menus and slidersMega menus and image carouselsTheme code or theme settings

The ADA website checklist lists every check by store area, with the Shopify admin steps.

What helps if your store is sued

Three things have made a real difference in recent cases. None of them replaces a lawyer.

  • Proof that the site was fixed. In Jones v. Moscot.com, the store filed a declaration and an outside consultant's audit report. The audit found nothing that stopped a purchase except one low-severity issue, which was then fixed. The plaintiff offered no evidence in reply, and the court dismissed the federal case as moot, without prejudice (Seyfarth, April 1, 2026). The plaintiff could still file again in state court.
  • Standing challenges. Federal judges in New York now ask whether the plaintiff really meant to buy. Some cases have been dismissed and others sent to hearings on that question.
  • Prompt fixes after notice. New laws in Utah and Missouri let a business based there fight back against an abusive website suit if it started fixing the barriers soon after written notice. Our guide to ADA demand letters covers both laws and the first steps after a letter arrives.

An overlay is not a defence

Almost one in four suits in 2025 named a site that already had an accessibility widget (EcomBack). A widget sits on top of the page and does not change the theme code underneath. Read why Inclusely is not an overlay.

How to check your own store in about an hour

The Justice Department's 2022 guidance lists common barriers: poor colour contrast, colour used alone to show meaning, missing alt text, videos without captions, online forms that are hard to use and pages that only work with a mouse. You can check all of them yourself.

  1. 1

    Run a free scan on the pages that sell

    Run the free accessibility checker on your home page, one collection, your best-selling product and the cart. Those are the pages a complaint describes.
  2. 2

    Buy something with only the keyboard

    Press Tab to move and Enter to choose. Pick a size, add to cart, open the cart and reach checkout. If you get stuck or cannot see where you are, a screen reader user will get stuck too.
  3. 3

    Listen to one product page

    On a Mac, turn on VoiceOver with Command and F5. On an iPhone, go to Settings, Accessibility, VoiceOver. Move through the page. Every image, button and size option should say what it is.
  4. 4

    Fill in the missing alt text

    In Shopify admin, open Products, choose a product, click an image, then Add alt text. Describe what a shopper needs to know: colour, material, what the photo shows. Our alt text examples show what good looks like.
  5. 5

    Test every pop-up

    Newsletter, age check, discount wheel, cookie banner. Each one must be reachable with the keyboard, have a labelled close button and let go of focus when closed. If an app pop-up fails, turn it off in Online Store, Themes, Edit theme, App embeds.
  6. 6

    Write down what you found and fixed, with dates

    A simple dated list is fine. It is what a lawyer will ask for, and it is the kind of evidence that ended the federal Moscot case.

A scan finds part of the problem, not all of it. Automated tools cannot judge whether alt text is useful or whether a page makes sense when read aloud, which is why the keyboard and screen reader steps matter. For the alt text step, see alt text examples for product images.

Common mistakes store owners make

  • Thinking a small store is safe. Most defendants are not large companies. A template complaint costs a firm very little to file.
  • Relying on where you are based. If you sell into New York, Florida or Illinois, you can be sued there.
  • Settling without fixing. The next plaintiff can sue over the same barriers.
  • Adding a widget instead of fixing the theme. Suits against widget sites are about a quarter of the total.
  • Forgetting apps. Reviews, chat, upsells and pop-ups are added on top of your theme and are often where the worst barriers are.
  • Keeping no record. Without dates, you cannot show when you found and fixed a problem.

How Inclusely helps

When it launches, Inclusely will check every template of your Shopify store against WCAG 2.2 AA, fix what it safely can with your approval, guide the checks a person must do, and keep a dated record of each fix. It is a help tool, not a legal guarantee, and no tool can stop a suit from being filed.

ADA website lawsuit questions

How many ADA website lawsuits were filed in 2025?

It depends on who counts. Seyfarth Shaw counted 3,117 website accessibility suits in federal court in 2025, up 27% on 2024. EcomBack counted 3,948 ADA website suits, up 23.84%. UsableNet, which adds state courts, apps and video, counted more than 5,000. The trackers use different methods, so never add them together.

What is the average ADA website lawsuit settlement?

There is no reliable public average. Most of these cases settle privately and the amounts stay confidential. One accessibility consultant, Accessible.org, says from what clients have shared that settlements usually fall between $5,000 and $20,000, but that is an estimate, not data. Your own lawyer and the cost of fixing the site come on top.

Can you get money from an ADA website lawsuit?

Not under the ADA alone. A private person who sues under Title III can get a court order to fix the barrier and attorney's fees, but no damages (42 U.S.C. sections 12188 and 12205). Money damages come from state laws, such as California's Unruh Act (at least $4,000 per offence) and New York's state and city human rights laws.

Which businesses get sued the most for website accessibility?

Online stores and restaurants. In EcomBack's 2025 count, restaurant and food sites were 34.65% of suits and fashion and apparel 25.96%. By platform, Shopify stores were 33.38% of suits in 2025 and 46.55% in the first half of 2026, more than any other platform.

Are small businesses sued for website accessibility?

Yes. UsableNet found that only 36% of businesses sued in the first half of 2025 had more than $25 million in annual revenue. Plaintiff firms look for barriers they can document quickly, not for big brands, so a small Shopify store is a normal target.

Does an accessibility widget stop ADA lawsuits?

No. EcomBack counted 983 suits in 2025, 24.90% of the total, against sites that already had an accessibility widget installed, and 496 (24.25%) in the first half of 2026. In 2025 the FTC ordered one widget maker, accessiBe, to pay $1 million over claims that its tool could make any site WCAG compliant.

What to do next

This page explains the law in general terms. It is not legal advice. For advice about your business, speak with a lawyer.

Sources

  1. Seyfarth Shaw, Federal court website accessibility lawsuit filings bounce back in 2025, March 25, 2026
  2. Seyfarth Shaw, 2026 mid-year report: ADA Title III federal lawsuit numbers are climbing, September 9, 2026
  3. EcomBack, 2025 annual ADA website accessibility lawsuit report, checked October 17, 2026
  4. EcomBack, 2026 mid-year ADA website lawsuit report, checked October 17, 2026
  5. UsableNet, Digital accessibility lawsuits surge in 2025 (midyear report release), August 4, 2025
  6. Fox Rothschild, ADA website lawsuit trends: what 2025 filings mean for 2026 (UsableNet 2025 year-end data), January 29, 2026
  7. UsableNet, 2026 midyear report (projection of more than 6,000 suits), checked October 17, 2026
  8. Seyfarth Shaw, Lawsuit dismissed as moot based on unrebutted evidence that website is accessible (Jones v. Moscot.com), April 1, 2026
  9. Seyfarth Shaw, Missouri passes law to deter abusive website litigation, May 27, 2026
  10. Utah Legislature, S.B. 68 Disability Litigation Amendments (enrolled), effective May 6, 2026
  11. Seyfarth Shaw, DOJ throws wrench into proposed ADA website class settlement (Fashion Nova), February 18, 2026
  12. Consent decree, NFB and United States v. HRB Digital LLC and HRB Tax Group, Inc. (ADA.gov archive), entered March 25, 2014
  13. NBC News, Target settles case over site's access to sightless, August 27, 2008
  14. 28 CFR 85.5, civil monetary penalty adjustments (eCFR), checked October 17, 2026
  15. 42 U.S.C. § 12188 (ADA Title III enforcement), checked October 17, 2026
  16. 42 U.S.C. § 12205 (attorney's fees), checked October 17, 2026
  17. Accessible.org, ADA website compliance lawsuit settlement amounts, April 22, 2024
  18. US Department of Justice, Guidance on web accessibility and the ADA, March 18, 2022, checked October 17, 2026
  19. FTC, FTC approves final order requiring accessiBe to pay $1 million, April 22, 2025

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