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New York, United States

New York ADA website lawsuits: what online stores should know

Every year from 2018 to 2025, more federal ADA website suits were filed in New York than in any other state. Here is why, how the federal and state courts there handle these cases, and what it means if you sell to New York shoppers.

Reviewed by Misha Gavura, founder of Inclusely. Last reviewed . Written by the Inclusely team at EVDEV, Toronto. Not legal advice.

New York had 1,021 website accessibility suits in federal court in 2025, more than any other state (Seyfarth Shaw). They are filed in courts such as the Southern District in Manhattan and the Eastern District in Brooklyn, and they can target any store that sells to New York customers, not only stores based there.

Federal filings are falling because judges now test whether the plaintiff really meant to buy. Plaintiffs are moving to state court, where New York's state and city human rights laws allow money damages.

Why are so many ADA website lawsuits filed in New York?

Three things made New York the main venue for these cases.

  • Websites are usually covered. The federal appeals court for New York, the Second Circuit, has not decided whether online-only businesses are covered by the ADA. Most district judges in New York who have looked at the question said they are (Seyfarth Shaw, March 25, 2026). In California, by contrast, federal courts have held that online-only businesses are not covered.
  • State and city law add money. The ADA gives private plaintiffs no damages. New York's State and City Human Rights Laws do, and both allow attorney's fees.
  • Its courts reach out-of-state sellers. A business that ships goods into New York can often be sued there.

New York at a glance

Federal website suits, 2025
1,021, the most of any state (Seyfarth Shaw)
Peak year
2,560 federal website suits in 2022 (Seyfarth Shaw)
Federal courts
Southern District (Manhattan) and Eastern District (Brooklyn) decided the cases in this guide
State laws used
State Human Rights Law, City Human Rights Law, Civil Rights Law sections 40-c and 40-d
Website standard
None in New York law for private businesses. Courts and settlements point to WCAG.

New York website lawsuit numbers

Website accessibility lawsuits in New York federal courts by year (Seyfarth Shaw)
YearNew York federal suitsUS federal total
2017335814
20181,5642,258
20191,3582,256
20201,6942,523
20212,0742,895
20222,5603,255
20232,1522,794
20241,5642,452
20251,0213,117

In every year from 2018 to 2024, New York had more than half of all federal website suits in the country (our calculation from Seyfarth's figures). In 2025 its share fell to about a third, but it was still the largest of any state.

Other trackers show the same direction. EcomBack, which uses its own method, counted 1,600 New York website suits in 2024 and 1,108 in 2025. In the first half of 2026 it counted 399, down 37.36% from 637 a year earlier, which put New York third behind Illinois and California.

The numbers above miss most state court cases, so they understate the total. UsableNet, which also tracks state courts, said New York “leads in state-level filings” in the first half of 2025 (August 4, 2025). For the national picture, see ADA website lawsuit numbers and trends.

Federal courts: SDNY and EDNY

New York has four federal district courts. The website cases in this guide come from two of them (28 U.S.C. section 112):

  • The Southern District (SDNY): Manhattan, the Bronx, Westchester and five counties to the north.
  • The Eastern District (EDNY): Brooklyn, Queens, Staten Island, Nassau and Suffolk.

No tracker we found publishes a split between the two, so we do not give one. What matters more is how judges in both have changed.

Standing is now the main fight

To sue in federal court, a plaintiff must show a real injury and a real plan to come back. In Calcano v. Swarovski (2d Cir., June 2, 2022), the appeals court upheld the dismissal of five nearly identical suits over braille gift cards. It said the plaintiffs' “conclusory, boilerplate allegations” did not show standing. It was not a website case, but New York judges now apply the same test to website complaints.

Seyfarth Shaw reported in May 2025 that federal judges in New York were “not rolling out the welcome mat” for serial plaintiffs any more, and that several New York firms had moved most or all of their website suits to state court.

Recent New York website cases to know

Recent New York website accessibility decisions
CaseCourtWhat happened
Mejia v. High Brew Coffee (September 30, 2024)SDNY, Chief Judge SwainHeld that a stand-alone website is not a place of public accommodation under Title III. The court declined to hear the city law claim, leaving it for state court.
Fernandez v. Buffalo Jackson Trading Co. (2025)SDNY, Judge CronanOrdered discovery and a hearing on standing. The plaintiff had said he tried to buy 40 products from dozens of sites in one week.
Black v. 3 Times 90, Inc. (2025)EDNY, Judge MerleDismissed for lack of standing, without leave to amend.
Fernandez v. Cuddle Clones (2026)SDNY, Judge VargasActing on her own, the judge ordered fast discovery and a hearing on standing. The plaintiff said she wanted a "pet toy" from a seller of custom plush copies of pets.
Jones v. Moscot.com (2026)SDNY, Judge OetkenDismissed as moot, without prejudice, after the store filed a declaration and an outside audit report. The plaintiff offered no evidence in reply.

A federal win can still lead to a state suit

Moscot was dismissed without prejudice, and in Mejia the federal court declined to hear the city law claim. A plaintiff who loses in federal court can often file again under New York law. Fixing the site is what ends the risk, not the federal ruling.

What New York state and city law add

Three New York laws are used in website claims. None of them names a website standard. They ban disability discrimination in places that serve the public, and plaintiffs argue that an inaccessible store is one.

New York laws used in website accessibility claims
LawWhat it saysMoney at stake
State Human Rights Law (Executive Law sections 296 and 297)Bans denying a disabled person the services of a public accommodation, including failing to provide auxiliary aids and services (section 296(2)).Damages in court (section 297(9)). Punitive damages only in private employment and housing cases. Reasonable attorney's fees to a prevailing party (section 297(10)).
City Human Rights Law (Admin. Code sections 8-107 and 8-502)Bans disability discrimination by public accommodations in New York City (section 8-107(4)).Damages, including punitive damages (section 8-502(a)). Attorney's fees at the court's discretion (section 8-502(g)). Three years to sue (section 8-502(d)).
Civil Rights Law sections 40-c and 40-dBans discrimination in civil rights on the basis of disability.A penalty of $100 to $500 for each violation, paid to the person harmed. The plaintiff must notify the Attorney General (section 40-d).

The City law allows punitive damages, which the State law does not for these claims. A plaintiff suing under it must also serve a copy of the complaint on the City Commission on Human Rights and the Corporation Counsel within ten days (section 8-502(c)).

Website suits in New York state court

In New York, the main trial court is called the Supreme Court, and state court website suits are filed there. These suits often leave out the ADA and rely only on the state and city laws, which keeps them out of federal court and away from its stricter standing rules.

State court is not automatic for plaintiffs either. In Rodriguez v. Bitchin' Inc. (Supreme Court, New York County, May 3, 2024), the court dismissed a visually impaired plaintiff's website claims. It found no sign the business meant to discriminate, partly because he never contacted it before suing, and it rejected the idea that the website itself was a discriminatory “policy”. The plaintiff dropped his appeal (Kaufman Dolowich, New York Law Journal, December 13, 2024).

One trial court decision does not settle the law, and these cases still cost money to defend. But it shows why a record of fixes, and a real way for shoppers to reach you, matter in state court too.

Stores outside New York that sell into New York

You do not have to be based in New York to be sued there. New York's long-arm rule lets its courts hear a case against a business that “contracts anywhere to supply goods or services in the state” (CPLR 302(a)(1)). A Shopify store in Ohio, Ontario or Ireland that ships orders to New York customers may fit that description.

Your lawyer may still argue that the court has no jurisdiction over you. Whether that works depends on the facts, such as how much you actually sell into the state. Do not plan around it. A jurisdiction fight costs money too, and it does nothing about the barriers.

Canadian and EU stores

Selling into New York brings New York law with it. Your home rules apply as well: see AODA for Ontario businesses and the European Accessibility Act. Working toward WCAG 2.2 AA covers the core of all three.

Does New York have a website accessibility law?

For government sites, yes. For stores, not a specific one.

  • State agencies. Senate Bill S3114A, signed December 22, 2023 as Chapter 734 of the Laws of 2023, added section 103-b to the State Technology Law. It requires state agency websites to meet the most current version of WCAG. It does not apply to private businesses.
  • Private businesses. We found no New York law, as of October 17, 2026, that sets a technical website standard for stores or gives them time to fix barriers before a suit. Claims run on the human rights laws above.

In practice, the yardstick in New York is the same as everywhere else in the US: WCAG at level AA, the standard complaints and settlements name. WCAG 2.2 is the current version. See WCAG 2.2 AA explained.

What New York stores, and stores selling there, should do

  1. 1

    Find out if you sell into New York

    In Shopify admin, open Analytics, then Reports, and open the report of sales by billing location. You can also search Orders for New York addresses. If New York orders show up, this page applies to you, wherever you are based.
  2. 2

    Fix the buying path first

    Home page, collection, product, cart and checkout. Run the free accessibility checker on each, then try to buy with only the keyboard.
  3. 3

    Give shoppers a way to reach you

    Publish an accessibility page with an email address and a promise to help a shopper finish an order another way. In Shopify admin, go to Online Store, Pages, Add page, then link it in your footer menu. The statement generator writes a first draft.
  4. 4

    Keep dated proof of each fix

    Screenshots, scan results, the date and who made the change. In Moscot, this kind of record, plus an outside audit, ended the federal case.
  5. 5

    If a letter or complaint arrives, call a lawyer the same week

    Note whether it is a demand letter or a filed case, and in which court. Our ADA demand letter guide lists what to keep and what not to say.

Do not install an overlay widget as a shortcut. EcomBack counted 983 ADA website suits in 2025 against sites that already had one. The barriers a New York complaint lists are in your theme and apps, and that is where they need fixing.

How Inclusely helps

When it launches, Inclusely will check every template of your Shopify store against WCAG 2.2 AA, fix what it safely can with your approval, guide the checks a person must do, and keep a dated record of each fix. It is a help tool, not a legal guarantee.

New York lawsuit questions

Why are so many ADA website lawsuits filed in New York?

Because the law has favoured plaintiffs. Most federal judges in New York have held that websites are covered by the ADA even with no physical store, New York state and city laws add money damages, and New York courts can hear cases against stores that ship into the state. New York had 1,021 federal website suits in 2025, the most of any state, after a peak of 2,560 in 2022 (Seyfarth Shaw).

Does New York have its own website accessibility law for businesses?

Not a specific one. The State and City Human Rights Laws ban disability discrimination by places of public accommodation, and plaintiffs use them for website claims. The 2023 website law (State Technology Law section 103-b) covers state agencies only. We found no New York law that sets a website standard for private businesses as of October 17, 2026.

Can I be sued in New York if my store is in another state or in Canada?

Possibly. New York's long-arm rule lets its courts hear cases against a business that contracts anywhere to supply goods or services in the state (CPLR 302(a)(1)). If you ship orders to New York customers, assume a suit there is possible. Whether a court has jurisdiction over your business is a question for your lawyer.

What damages can a plaintiff get under New York law?

The ADA gives private plaintiffs no damages. The New York State Human Rights Law allows compensatory damages, the New York City Human Rights Law allows damages including punitive damages, and Civil Rights Law section 40-d sets a penalty of $100 to $500 for each violation. Both human rights laws allow attorney's fees.

Are New York website lawsuits going down?

In federal court, yes. Federal website suits in New York fell from 2,560 in 2022 to 1,021 in 2025 (Seyfarth Shaw), and EcomBack counted 37.36% fewer New York suits in the first half of 2026. The main reason is stricter federal judges on standing. Seyfarth reports that plaintiffs are filing more in state court instead.

Is an online-only store covered by the ADA in New York?

The Second Circuit has not decided. Most federal judges in New York have said yes. In Mejia v. High Brew Coffee (S.D.N.Y., September 30, 2024), the chief judge said no and declined to hear the city law claim, which left it for state court. So an online-only store can still be sued, in either court.

What to do next

This page explains the law in general terms. It is not legal advice. For advice about your business, speak with a lawyer.

Sources

  1. Seyfarth Shaw, Federal court website accessibility lawsuit filings bounce back in 2025, March 25, 2026
  2. Seyfarth Shaw, 2026 mid-year report: ADA Title III federal lawsuit numbers are climbing, September 9, 2026
  3. Seyfarth Shaw, New York federal courts are not rolling out the welcome mat for serial plaintiffs, May 2, 2025
  4. Seyfarth Shaw, NY judge questions plaintiff's pet plushie purchase tale (Fernandez v. Cuddle Clones), February 23, 2026
  5. Seyfarth Shaw, Lawsuit dismissed as moot based on unrebutted evidence that website is accessible (Jones v. Moscot.com), April 1, 2026
  6. Calcano v. Swarovski North America Ltd., US Court of Appeals for the Second Circuit (opinion), June 2, 2022
  7. Mejia v. High Brew Coffee Inc., No. 1:22-cv-03667-LTS (S.D.N.Y.), memorandum order, September 30, 2024
  8. Crowell & Moring, SDNY chief judge holds ADA Title III does not apply to online-only business websites (Mejia v. High Brew Coffee), December 6, 2024
  9. Kaufman Dolowich, Examining New York court decisions on website accessibility claims (Rodriguez v. Bitchin'), New York Law Journal, December 13, 2024
  10. EcomBack, 2025 annual ADA website accessibility lawsuit report, checked October 17, 2026
  11. EcomBack, 2026 mid-year ADA website lawsuit report, checked October 17, 2026
  12. UsableNet, Digital accessibility lawsuits surge in 2025 (midyear report release), August 4, 2025
  13. UsableNet, 2026 midyear report, checked October 17, 2026
  14. New York Executive Law § 296 (State Human Rights Law), checked October 17, 2026
  15. New York Executive Law § 297 (remedies), checked October 17, 2026
  16. New York Civil Rights Law § 40-c, checked October 17, 2026
  17. New York Civil Rights Law § 40-d (penalty), checked October 17, 2026
  18. New York City Administrative Code, Title 8, Chapter 1 (§ 8-107), checked October 17, 2026
  19. New York City Administrative Code, Title 8, Chapter 5 (§ 8-502), checked October 17, 2026
  20. New York CPLR § 302 (personal jurisdiction over non-domiciliaries), checked October 17, 2026
  21. New York Senate, S3114A (2023), state agency website accessibility, Chapter 734 of 2023, signed December 22, 2023
  22. 28 U.S.C. § 112 (New York federal judicial districts), checked October 17, 2026

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